Privacy Policy

Last updated: May 3, 2026

At Grace & Glory, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our online store at grace-glory.co.za.

1. Information We Collect

When you visit or make a purchase from our store, we may collect the following types of information:

Personal identification information: Name, email address, phone number, and billing/shipping details.
Payment information: Payment card details are processed securely through our payment provider and are not stored by us.
Device and usage data: IP address, browser type, pages visited, and time spent on our site.
Communications: Any messages or enquiries you send us.

2. How We Use Your Information

We use the information we collect to:

Process and fulfil your orders
Send order confirmations, updates, and shipping notifications
Respond to your questions and provide customer support
Improve our website and product offerings
Send marketing communications (only if you have opted in)
Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our store (such as payment processors and shipping partners), strictly for the purpose of fulfilling your order. These parties are obligated to keep your information confidential.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can choose to disable cookies through your browser settings, though this may affect some functionality of our store.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorised access, disclosure, or misuse. Our store is hosted on Shopify, which provides industry-standard security measures including SSL encryption.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data (subject to legal requirements)
Opt out of marketing communications at any time

To exercise any of these rights, please contact us at info@grace-glory.co.za.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.