Accessibility Statement
Last updated: May 3, 2026
At Grace & Glory, we are committed to ensuring that our online store at grace-glory.co.za is accessible to everyone, including people with disabilities. We continually strive to improve the user experience for all our customers and apply relevant accessibility standards where possible.
Our Commitment
We aim to make our website as inclusive and accessible as possible. We work to ensure that our store meets the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, which provides a framework for making web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.
Measures We Take
To support accessibility, Grace & Glory takes the following measures:
- Using clear and simple language throughout our website
- Providing descriptive alt text for product images
- Ensuring sufficient colour contrast between text and backgrounds
- Designing our site to be navigable using a keyboard
- Making our website compatible with screen readers and assistive technologies
- Ensuring our website is responsive and usable on mobile devices
Known Limitations
While we strive to meet accessibility standards, some areas of our website may not yet be fully accessible. We are actively working to identify and address these limitations. If you encounter any barriers while using our site, please let us know so we can assist you and work to resolve the issue.
Alternative Access
If you are unable to access any content or use any feature on our website due to a disability, please contact us and we will do our best to provide the information or assistance you need in an alternative format.
Feedback & Contact
We welcome your feedback on the accessibility of our website. If you experience any difficulty accessing content or have suggestions for improvement, please reach out to us:
- Email: support@grace-glory.co.za
We aim to respond to accessibility feedback within 5 business days.
Ongoing Efforts
Accessibility is an ongoing effort at Grace & Glory. We regularly review our website and make improvements to ensure we continue to meet the needs of all our customers. We are committed to making accessibility a core part of how we build and maintain our online store.